Term

If you purchase goods or services from us, you have the right to decide that you do not want to keep the goods for 14 days from delivery or conclusion of the contract. You can then cancel your order without paying a fine and without giving a reason return (you pay the costs for this yourself).
Within 14 days after we have received your order back or you have indicated that you wish to cancel the agreement, we will refund the full purchase price using the same payment method you used to pay.

Return costs

The direct costs of returning the goods are therefore at your expense . We will indicate the cost price or make an estimate if this cannot reasonably be calculated in advance. If it is impossible to return the goods by post, we will collect them from you and you will not be charged any costs for this.

Refund

We may wait with reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever comes first.

Conditions

During the first 14 days after delivery, we expect you to handle the order and packaging with care. If you still want to be able to return the goods as described above, you may only unpack or use them to the extent necessary to assess whether you wish to keep the goods. If you return the goods, this must be done, if possible, with the original packaging, with all accessories supplied and in the original condition.

Returning items is only possible under the following conditions:

• Items have no traces of use
• Items have attached labels and stickers
• Items are in the original and undamaged packaging

You can return your return package via post or courier.

Important! Make sure that the products are properly packaged so that they reach us undamaged.